Shipping policy
Thank you for shopping with Nyxo World. This Shipping Policy outlines how we process and deliver your orders within India.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation. You will receive a notification once your order has been shipped.
In case of high order volumes, processing times may be slightly delayed. If there is a significant delay in shipping your order, we will contact you via email or phone.
Shipping Charges
Shipping charges for your order will be calculated and displayed at checkout. We may offer free shipping on select orders or promotional campaigns, which will be clearly communicated on our website.
Delivery Timeline
Once shipped, orders are typically delivered within 3–7 business days depending on your location. Delivery times may vary due to external factors such as courier delays, weather conditions, or unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your shipment.
Shipping Locations
We currently ship across India. Please ensure that the shipping address provided is accurate and complete to avoid delivery issues.
Delivery Issues
If you experience any issues with your delivery, such as delays, lost packages, or incorrect items received, please contact us within 48 hours of delivery. We will work with our shipping partners to resolve the issue promptly.
Failed Delivery Attempts
If a delivery attempt fails due to incorrect address, unavailability, or refusal to accept the order, the package may be returned to us. In such cases, re-shipping charges may apply.
Damaged or Tampered Packages
If you receive a package that appears damaged or tampered with, please do not accept it and report the issue to us immediately. If accepted, please record an unboxing video and contact us within 24 hours for assistance.
Contact Us
If you have any questions about this Shipping Policy, you can contact us at:
Email: nyxoworld@learnovate.site
Address: Pristine Pacific Phase 1 Katraj - Ambegaon BK Road, Flat no D1101, PRISTINE PACIFIC P, Pune, MH, 411046, IN
Website: https://nyxoworld.com/